You'll usually get our lowest prices by booking early. But should we ever drop the price in the future, we'll give you the value of the difference back. Our Price Promise includes any cruise, flights and transfers if booked as a package, or cruise only - we've got you covered.

Terms and conditions: If the price of your holiday reduces after you've booked, contact us and we'll give you the value of the difference back in the form of a future travel voucher or another added value benefit, which may include a cabin upgrade or onboard credit. It will be at Riviera's sole discretion whether to offer a future travel voucher or added value benefit to make up the difference in cost. The Price Promise applies to the core elements of the Holiday you have booked with Riviera (including any cruise, flights and transfers if booked as a package, or cruise only). The Price Promise is applicable to the final value payable at the time of booking, taking into account any discounts or promotions you may have received when booking. The Price Promise will apply if, at any time after booking and before you travel, Riviera reduces the base price of the Holiday on sale to the general public. The Holiday must be like-for-like; including date, departure airport and cabin category. The Price Promise does not apply to exclusive offers, or in the case of any promotions offering upgrades or add-ons as a free of charge add-on to the package.

You can't find the same quality of holiday for less with a competitor - if you do, we'll match the price. Simply notify us of the lower priced equivalent holiday, either before booking or within 48 hours of confirming your booking.

Terms and conditions: To be eligible for our Quality Promise, customers must notify us of the Equivalent Holiday available at a lower price either before booking, or within 48 hours of confirming their booking. If Riviera deems the Holiday to be of equivalent quality, then we will offer a price match. To be deemed as equivalent quality, the Holiday must meet the following criteria. The destination, duration and itinerary must be the same, even if the itinerary stops are not in the same order. Inclusions (excursions, meals and experiences) must be equivalent. The departure date must be the same. Flight or rail options must be equivalent; including departure gateway, airline/ rail provider and time of day. The Accommodation must be equivalent, in respect of location, star-rating, board basis and facilities. The Quality Promise only applies to the core elements of the holiday (including cruise, flights and transfers if booked as a package, or cruise only), and only applies to the base price of the Holiday - exclusive offers, loyalty benefits or promotions offering upgrades or add-ons free of charge do not apply. Evidence must be provided to Riviera via a website link to the equivalent Holiday, or an official quote provided by a licensed travel agent or tour operator within the last 48 hours. If any elements of the Holiday differ, it is at Riviera's sole discretion as to whether to price match.

We are so confident in the quality of our holidays that we guarantee if you're not entirely happy or comfortable in your new surroundings by day two, we'll bring you home at no extra charge and offer you a full refund.

How does it work?

You will need to raise your concerns with the Riviera Travel cruise director and state your intention to take advantage of this guarantee within the first 24 hours of arrival at your holiday destination, they will then endeavour to resolve any issues that you may have. If by the end of Day Two a solution cannot be reached, Riviera Travel will arrange and cover the cost for you to return to the starting point of your holiday arrangements with us from the next available location. We will also refund the total cost of your Riviera Travel holiday. Please see terms and conditions for further information.

Terms and conditions: To qualify you must raise your concerns with the Riviera Travel cruise director and state your intention to take advantage of this guarantee within the first 24 hours of arrival at your holiday destination, they will endeavour to resolve any issues. If by the end of Day Two a solution cannot be reached, Riviera Travel will arrange and cover the cost for you to return to the starting point of your holiday arrangements with us from the next available location. We will also refund the total cost of your Riviera Travel holiday, although no refunds will be made for any additional costs incurred such as overnight hotels, airport travel, insurance, etc. The guarantee does not affect standard booking conditions or pre-departure cancellation policy. Valid on holidays of 8 days or more. Valid on 'land only' holidays. The guarantee will not apply where the situation is beyond our control.